Frequently Asked Questions

Yes, World Cup Hub operates under a Curacao eGaming licence and is subject to regular independent audits for game fairness and financial integrity. The licence number is displayed in the site footer, and we comply with local age‑verification and jurisdictional requirements.

New customers receive a 100% matched deposit bonus up to $200. The bonus must be wagered 30 times (deposit + bonus) within 14 days before any withdrawal is allowed. Contributions vary by bet type: slots count 100%, while table games count 10%.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, Paysafecard, and direct bank transfer; crypto (BTC, ETH, USDT) is also accepted with no minimum. Withdrawals to e‑wallets are processed within 24 hours, while card and bank transfers take 3‑5 business days.

If a match is postponed before kick‑off, all bets remain pending until the game is rescheduled within 48 hours; otherwise the market is void and stakes are returned. If a match is abandoned after the start, bets on the outcome already decided are settled, while any remaining markets are void unless the official competition rules state otherwise.

You can set daily, weekly or monthly deposit caps in the ‘Responsible Gaming’ section of your account, with changes taking effect immediately. For self‑exclusion, select a time period of at least 6 months, which suspends login and prevents any deposits; you can also request a permanent account closure by contacting support.

Standard single‑bet limits are $500 per market, though the limit may be lower for highly leveraged markets such as exact‑score or first‑goalscorer. High‑roller accounts can request a tailored limit increase after verification.